Terms of Service
Last Update: 18th October 2024
By requesting a commission, you (the client) confirm that you have read and agreed to the following terms and conditions. Only move forward with commissioning if you fully accept the details of my services and these Terms of Service.I work under the assumption that by commissioning me, you have read and agree to these terms.
General Guidelines
- You must be able to pay via invoicing. I use invoices in order to preserve legal rights and protect against fraud/scandals. It is also the only payment method I can provide at this time.- References are required to ensure I can create exactly what you envision.- If you are uncertain about your request, or have questions regarding these terms, please reach out and let me know!- Listed prices are the base price. Please understand that the price may increase depending on additional details and the complexity of the commission!Please note that prices are listed in AUD (Australian Dollars) unless otherwise specified. You must be responsible for assuring these prices are comfortable for you in your own currency before commissioning me.
Payment
- All payments are accepted via PayPal only. I will send an invoice to initiate the payment process. Invoices are used to protect both parties legally and guard against fraud.- Invoices must be paid within 5 days (120 hours) of being sent. If payment is not received by this time, your commission may be cancelled. If you encounter any delays or issues, please contact me as soon as possible!- Any commission totaling $80 AUD or less must be paid in full upfront before I begin working. Please note, no refunds are available for completed artwork.-For commissions exceeding $80 AUD, a 50% non-refundable deposit is required before work begins. After the sketch is approved, the remaining balance must be paid in full before I continue with the commission.
PayPal Disclaimer
- Please note that all of my sales are for digital artwork. You, the Client, are purchasing the artwork’s intellectual property, not a physical item.- There is no physical product to be shipped. All artwork will be delivered digitally. I am not obligated to ship any physical items unless this has been specifically discussed and agreed upon beforehand.
Refunds
- I cannot issue a full refund if I have begun working on the sketch.- If requesting a refund while the sketch is in progress, you are eligible for an 80% refund of the initial payment. If the sketch is approved, no refunds will be issued.- A full refund will be provided in the event that I cannot complete your commission due to personal circumstances.
Chargebacks
- You are required to contact me when you need to cancel a commission request. You are NOT authorized to issue a chargeback for any reason.- Purposefully issuing a chargeback without prior communication regarding the cancellation or refund of a project will result in immediate blacklisting, including the blocking of your email address and any associated PayPal accounts.- I will dispute chargebacks made against my services.
Process & Revisions
- I will send you WIPs (Work in Progress) at every milestone of the commission, unless otherwise specified (e.g. for Skeb/"Surprise Me" commissions, or other predetermined arrangements). However, you are welcome to request a WIP at any time!- You are entitled to four (4) major revisions during the sketch and line-art stage. A few minor revisions beyond these stages are fine, but requesting a major revision after the line-art stage may incur an additional fee.- I want to make sure that I can create exactly what you were envisioning. Please do not be afraid to ask! :)
Deadlines and Delivery
- The time required to complete a commission will vary based on complexity. Please allow up to 3-8 weeks, especially on full-body and rendered pieces.- Deadlines must be communicated prior to payment. I reserve the right to decline a commission if I believe the time allowance is too short for me.- You be notified if there are delays in the completion of your commission.- Upon completion, you will receive the full-resolution .PNG file(s). These are digital files. No physical product will be delivered. I also I do not provide .PSD or layered files unless otherwise specified.- As your commission will be my most recent work, there may be slight variations between the samples in my gallery and the final illustration that you receive.
Usage
- You are free to post and use the commission for personal purposes, provided that you give appropriate credit wherever you post or use the artwork.- COMMERCIAL USE (Streaming / Content): There is no extra charge when using my art for streaming purposes (icons/banners/promotional material).- COMMERCIAL USE (Selling Merchandise / Products / Prints): At least +100% of the total cost.- NOT SURE?: Just let me know the details of your project/intention and we can discuss it!
Intellectual Property Rights
- Do not mint/sell the commission work for NFTs. Commissions can also not be used or edited with AI.- Do not claim the artwork as your own.- Do not edit the artwork without my, the artist, consent.